INTENSE promises that INTENSE frames will be free from defects in materials and workmanship. This limited warranty applies to the original owner only and is nontransferable. The original owner must register his/her purchase within 90 days on the INTENSE website Register Bike Page. INTENSE will, at its discretion, repair or replace any frame that it determines to be defective during the warranty period. The frameset must be presented to an authorized INTENSE dealer, INTENSE distributor or to INTENSE LLC, together with the proof of purchase. INTENSE cannot accept collect shipments and is not responsible for more than one way travel expenses, but may authorize pre-paid shipping through a return authorization (RA). For a RA number, questions or service, contact your INTENSE authorized dealer, or contact INTENSE.